Shipping & Delivery Policy
Shipping & Delivery Policy
Effective Date: 01-07-2025
Applicable to: Service Providers with Free or Premium Plans on ServiceAroundMe.com
- 1. Nature of Services
ServiceAroundMe.com is a digital platform that connects service providers with potential customers. We do not sell or ship physical products. Any references to “delivery” pertain to digital services such as:
- Profile publication
- Premium feature activation
- Verification badge issuance
- 2. Digital Delivery for Premium Plans
When a service provider purchases a premium verified profile, the following items are digitally delivered:
- Verified badge on business profile
- Trust badge on business profile
- Priority visibility in relevant search categories
Premium profile features are typically delivered within 1–2 business days after successful payment and required documentation (such as business proof or identity verification).
- 3. Verification Process
To activate verified status:
- Service providers may be asked to submit KYC or business verification documents.
- Incomplete or inaccurate submissions may delay delivery.
- Our team will contact you if additional documents are needed.
- 4. Order Confirmation
After payment is processed:
- An email confirmation will be sent.
- The upgraded profile will reflect changes within the stated timeline.
- If verification fails, the payment may be refunded as per our Refund Policy or held as platform credits for retry.
- 5. No Physical Shipping
ServiceAroundMe offers no physical goods or tangible shipping. All deliverables (profile upgrades, badges, listings) are processed digitally on the platform.
- 6.Delivery Delays
Although most upgrades happen within 48 hours:
- Delays may occur due to incomplete documentation or technical issues.
- Please contact support at support@servicearoundme.com if your upgrade is not reflected within 3 working days.
- 7. Liability
ServiceAroundMe is not liable for:
- Delays caused by incorrect or missing information from the service provider.
- Misuse or misrepresentation of a verified badge by the provider.
- Service interactions between providers and customers—our role is strictly as a listing and discovery platform.
- 8. Support
For any delivery or upgrade issues, please reach out to:
- Email: support@servicearoundme.com
- Whatsapp: +91-9477343188
All digital services are subject to our Terms of Use and Refund Policy. ServiceAroundMe reserves the right to reject or revoke premium status for violation of policies or submission of false documents.